ITIL – Foundation Certification Training in Dubai.

GraspSkills is introducing ITIL V3 foundation certification course.

Workshop city: Dubai (United Arab Emirates)
Workshop Date: 23-24 Oct-15 || Early bird date: 23-Sep-15
Course Overview: ITIL (IT Infrastructure Library) is globally recognized worldwide as best practice IT management service. The demands of high quality IT services has increased tremendously over the time in both commercial and non-proprietary organizations, thus, ITIL being the best practice IT service management, used by many organizations globally. More Details…
ITIL Foundation training and certification:course has become pertinent these days as the business have become more dependent on IT to meet their business requirements. ITIL Foundation Training covers ITIL basics and terminology which is a pre-requisite to all other ITIL high end qualifications.

This course equips a professional with basic aspects, concepts and terminologies of ITIL that are used in the ITIL Service Lifecycle. ITIL Foundation training includes the linkages between Lifecycle stages.

Foundation Level:
The purpose of the ITIL Foundation certificate in IT Service Management is to certify that you have gained knowledge of the ITIL terminology, structure and basic concepts and have comprehended the core principles of ITIL practices for Service Management. More Details…
After completing the ITIL foundation course and exam, you will have gained knowledge and understanding in the following areas:
  • Service management as a practice
  • The ITIL service lifecycle
  • Generic concepts and definitions
  • Key principles and models
  • Selected processes
  • Selected functions
  • Selected roles
  • Technology and architecture
  • Competence and training
Standard course fee:AED 4190, Early bird fee: AED 3490 (Exam fee included) More Details…
Kind Regards,

Syed Hawari:+61-290-370-232 / +44-20-3393-1350 /1-919-238-9981

Effective Business Case Writing Workshop.

We (GraspSkills) are pleased to invite you to join our upcoming Instructor led 1 day workshop on Business Case Writing.

Location: Dubai, United Arab Emirates
Program date: October 11, 2014
Course overview:

It is generally acknowledged that the Business Case is probably the most critical document to be found in the Project Management Plan. Despite this there remains considerable confusion over why it is required, its content and who should create, approve and maintain it. Accordingly Business Cases are all too often poorly prepared, if indeed they are prepared at all.
The purpose of this workshop is to develop a detailed understanding of this critical document. The workshop will ensure delegates can create and use the Business Case, in practical terms, to ensure the right projects are approved and also guide their actions in effectively managing any size or complexity of project. 
Course Includes:
  • Introduction, Overview, Examples of scenarios
  • 7 step process model for business case writing
  • Cost & benefit analysis
  • Typical business case template & checklist
  • How to prepare business case?
  • Business case writing skills, Trends, practices, principles, Errors
You will get:
  • Hard copy of course material
  • PMI approved 8 PDU/Contact hours certificate
  • Business Tea & Lunch
  • Post training support
Location: Dubai, United Arab Emirates
Program date: October 11, 2014
Duration: 1 day (8 hours)
Program fee: AED 1990 (Early price) per person will expire on 01-Oct-14 (Standard price: AED 2590)
Next schedule: December 13, 2014
Contact person: Khawaja Ali
Contact numbers:  +44-20-3393-1350/ 1-919-238-9981/ +61-290-370-232
Looking for an in house, please feel free to contact us.

Grasp Skills: # 56 Lawrence Road, East Ham, London UK E6 1JN