GraspSkills is introducing ITIL V3 foundation certification course.
Workshop city: Dubai (United Arab Emirates)
Workshop Date: 23-24 Oct-15 || Early bird date: 23-Sep-15
Course Overview: ITIL (IT Infrastructure Library) is globally recognized worldwide as best practice IT management service. The demands of high quality IT services has increased tremendously over the time in both commercial and non-proprietary organizations, thus, ITIL being the best practice IT service management, used by many organizations globally. More Details…
ITIL Foundation training and certification:course has become pertinent these days as the business have become more dependent on IT to meet their business requirements. ITIL Foundation Training covers ITIL basics and terminology which is a pre-requisite to all other ITIL high end qualifications.
This course equips a professional with basic aspects, concepts and terminologies of ITIL that are used in the ITIL Service Lifecycle. ITIL Foundation training includes the linkages between Lifecycle stages.
The purpose of the ITIL Foundation certificate in IT Service Management is to certify that you have gained knowledge of the ITIL terminology, structure and basic concepts and have comprehended the core principles of ITIL practices for Service Management. More Details…
After completing the ITIL foundation course and exam, you will have gained knowledge and understanding in the following areas:
- Service management as a practice
- The ITIL service lifecycle
- Generic concepts and definitions
- Key principles and models
- Selected processes
- Selected functions
- Selected roles
- Technology and architecture
- Competence and training
Standard course fee: AED 4190, Early bird fee: AED 3490 (Exam fee included) More Details…